Euro solar have asked about becoming a client, but we have always turned them down. When the installer came they told me they were paid $100.00.for the job. This was due to the cable being stretched because the wires are attached to the panel rail with cable ties not stainless steel clips as per Australian standards. I had called multiple people in the company asking for alternatives like using high watt panels and all they gave me was someone will be coming to have a look and give me advise or no response!!! I called and emailed Pat for my mum to tell him that since I have had my solar panels installed my Meter box has been tripping, Found the installation was really good and the 2 guys that did it where really good (we were their first battery installation for these guys) but the after sales side to it IS really bad we had ordered 3 batteries and had been charged for 3 only recieved 2 After 4 months of harrasing this company the 3rd battery finally arrived then decided 6 months later to get another battery and told we could get a 4kw battery so paid a depsit and ordered and 4 months later no battery had arrived when rang them about this not only was I told they were having problems getting another battery and they don't do 4kw batteries and that i'd paid for a 2.4kw battery Took them a month to give me back my depsoit I want to get some more batteries but really don't want to deal with these people. Contacted customer service in October 2018 regarding solar panels that are not working and have been constantly given the run around ever since it is now 3 months they delivered the new panels in early December and no one had been in contact to arrange installation no one is returning my calls for my real estate agents emails or my emails. Received 2 responses via your app with 1 price and only 1 visited my property. Renewable Energy Certificates Were Claimed Using 'non-genuine' Solar Panels. We are currently waiting for our new inverter to be replaced. They used to be known as “Australian Solar Panel” (since changed to "Australian Premium Solar"). I spoke to their installer who told me he no longer works for Euro Solar as he has not been paid. Firstly there is bait-and-switch where Euro Solar has a customer agree to a system and then calls back to tell them the panels they were quoted for are unavailable and will be replaced with an inferior brand. Today EUROSOLAR awarded the European Solar Prize to actors from seven different nations. I have formed the opinion that Euro Solar are a Rip Off and the Solax Inverter is terrible. Their quick response and prompt actions were commendable. While it is not necessarily true that you get what you pay for, it is definitely true that you won't get what you don't pay for and if you buy a cheap system from Euro Solar don’t expect a high quality system. In the spirit of transparency, Euro Solar are welcome to respond to our criticism, and we'll link to that response here. icarus26. I don't know why i even thought about going back to Eurosolar after the crap they put me through when I purchased the 15kw system, took nearly 7 months to get them to install. If you are persistent it appears possible to get them to fix some problems, but I think you are far better off not putting yourself in a position where you need to hound them to do their job properly in the first place. When we make a referral we get paid by the installer. If they refuse to fix it they shouldn't install it.”, “Shocking and incomplete installation... Legal action is pending to have all work that has been carried out by Eurosolar rectified in accordance with the sales contract and Ergon Energy requirements”, “The inverter packed it in after seven months and I have contacted them numerous times only to be given the run around...”, “Installed in Feb 2014, not yet connected at mid April 2015...”. Show additional information. Here's a little hint if you want to avoid getting in trouble with the Australian Competition & Consumer Commission - do not call your company Australian Solar Panel and then suggest, imply, or flat out tell people that you make or sell Australian panels when all you are doing is importing them from China. Needless to say, they didn't get anything done on that day. When we tried to claim within the first 5 year warranty period, Our contract has a 5 yr manufactures warranty on inverter plus 5yr extended warranty on the inverter, was first told by to send photos of the fault to them. I wrote to management to request warranty documents and confirm that this payment was required. You can't service a system from the opposite side of the country and if I had of known that they were only a temporary setup here I would have chosen a different company....warranties don't mean a thing if the company isn't here to do the work....3 failures in 3 1/2 years we have had them and not a great deal of difference to the power bill despite 28 panels and 5kw inverter. checked panels and loads are burnt out. We also pledge to Donate $1 for every kW that we install from here on for coming 3 months to various authorities as needed. I am lodging an action with QCAT, I have it in writing that they would honour their guarantee. If Euro Solar were merely competing on price and using cheaper panels and inverters while avoiding the worst products on the market they would not earn my ire. And sales man ALWAYS had a sob story to why he didnt call back when he arranged time to call me. I had to wait 3 months from promised institutions date before panels were installed. Publicising the legal threats and correspondence on your listing and our very popular blog. When it comes to after sales service you're on your own. They gave me poor advise at that instant that my house will be suited to 18 panels for a 5 kW system. I constantly get promises to return my calls or call me back with a solution. we’ve good reason to believe SunBoost Solar and Arise Solar are a more moderen brand of Euro solar. There are a large number of recent Euro Solar reviews on the internet that are not flattering. Jürgen Sachau, University of Luxembourgr.Josep Puig, Präsident der EUROSOLAR Catalonia Group und Spain Section. Now the server has been down for 5 months so we have to physically check the system every day when we were ensured the server would be up by now. Euro Solar was required to hand over the 15,044 STCs they were not entitled to. A PDF of the enforceable undertaking can be found here. The Solar Prizes connect people who are paving the way into a renewable future with their innovation, commitment and hands-on work to make the #Energiewende happen. I got the solar system installed on 21/01/2018, my inverter stopped working 15/05/2018, i didn't realise until the 03/06/2018. When India started on the solar mission, many skeptics called the 22GW solar-goal an unachievable dream.They believed fossil fuels could never be replaced. On the day of installation the inverter was u/s , a replacement next day fixed that problem, the sparky didn't have the req"d tools to connect cables to term block in invert, I manufactured one 4 them, compulsory signage was left off installation, 2 days later loose PV cables caused meltdown of connection into inverter, the sparky didn't know how to set up the LED info panel on inverter, to date there hasn't been any installation inspection, OH the engraved signage was finally placed but hav faded & cracked since. We continue to achieve solar energy solutions and proven financial savings while helping protect the environment too. 2 went on to say 'I feel sorry for you having to deal with JFY TECH" "we can never get in contact with them". Euro Solar Fined $145,000 For Shonky Practices. I have also harmed the environment by reducing certificates available to others for the installation of renewable generating capacity. This was the 13/5/19. Arise Solar (Out of Business) prices. As we have always said it pays to buy from a local company that offers quality products backed by full manufacturers warranties. Price is after Small Scale Technology Certificates (STCs) have been assigned to Arise Solar Pty Ltd T/A Arise Solar or its agents. We deliver solar products to all countries. I argued with them as I didn’t think I should have to pay this fee for something under warranty. On the 21 July 2017 the Australian Government Clean Energy Regulator required an enforceable undertaking from P&N NSW Pty Ltd (who hold the business name 'Euro Solar') for claiming Small-scale Technology Certificates for 'non-genuine' Solar Panels that were not approved for installation in Australia. I have been chasing Euro Solar to fix my inverter, i have been told it is faulty. So you would really want to be 100% sure you want to go with them before handing over any money. Robbery how can company’s do this and no one holds they accountable -1 out of 5. Euro solar sold me "high efficient" 250W panels, but now companies like LG or other big brands sell 300 plus watt panels.. so I now also realized that the product I bought was not what I was led to believe. Cangelli, University of Rome, President EUROSOLAR, ItalyProf. The Federal Court of Australia has ordered Euro Solar (trading as P&N Pty Ltd and P&N NSW Pty Ltd), sister company Worldwide Energy & Manufacturing (WEMA) and their director Nikunjkumar Patel to pay fines totalling $145,000 for making false and misleading representations, according to a press release issued by the Australian Competition & Consumer Commission (ACCC). But not only has Euro Solar been responsible for some sloppy installations, the company has engaged in dishonest and illegal business practices. Contact with us . This Solar System Promotion is available for standard metropolitan based installations only. We would not be comfortable referring them to our friends, so we won't refer them via this site. System size. When searching for them you may wish to try “Eurosolar review” as many people squash their name into one word. Installation team moved the exhaust on roof to put the panels and left it there without fixing it back properly. When someone leaves a review of Euro Solar on SolarQuotes we ask them how many kW they bought and how much they paid. Panels finally delivered only to be put off again .for a further 3 weeks. We didn't realise until 3 months later. After 3 weeks a new unit was delivered. Our aim is simple, to help our customers become as informed as possible about the world we love - Solar Energy. We make money by referring you to installers we trust, if you ask for quotes through this site. I wished I read the reviews before I went with them, I can confirm that their after sales service lousy. One panel has failed in that time which halves the output of my system. Average payback time. We paid this and a few days later got an email saying that JFY is closed and it take 2 to 3 months for them to send a replacement. Of course, no refund has ever been received.”. The installer and electrician turned up when planned, did an excellent job on a hot day and even worked with me whilst I moved a TV antenna. What gives this company the right to do this, it’s not fair we live in Australia and people can get away with this it’s not right. Panos Mantziaras, Director EcoCentury Project and Fondation Braillard Geneve, SwitzerlandJennifer McIntosh, Head of Secretariat, International Solar Energy Society (ISES), GermanyProf. As such we have used average pricing from the installers service areas as a proxy for what this company would most likely charge for a solar system. They come nowhere close to meeting my standards for being a reputable installer. I bought a 6kw system in 2 years its never produced 6kw only 4500kw. Report this profile About Experienced Solar Consultant with a demonstrated history of working in the renewables and environment industry. $2.70. That’s why it is illegal. Arise solar consultants were very helpful and friendly. If you are a solar installer please read our legal threats policy. Email address does not match the review - if you have forgotten which email you used please contact, lists a company called P & N NSW PTY LTD as holding the business name "Euro Solar", Australian Government Clean Energy Regulator, View the contact details for the solar review website: SolarQuotes, Go back to the review page for Euro Solar, Compare Feed-In Tariffs and Electricity Plans. Maybe you are the sort of person who likes to gamble, but I think the odds are stacked against you when dealing with this organisation. Before reporting a review please read through our reporting guidelines to see how we evaluate and moderate reported reviews. A full service solar integrator with capacity for commercial and residential design and installations, Arise Solar is known for aesthetically pleasing installations and premier customer service. Solar PV replacement.,Solar Repairs Perth. This installer does not publish their standard system prices on the net. This company had drawn out my contract long time ago while my house was being built. I believe this company is insolvent as of today. I now have my roof full with low electricity producing panels. As a result 15,044 STCs were improperly created.”. Local electrician checked and ruled out the inverter (Sunny boy) as the issue. The company does not care about backup service. Countless phone calls chasing up due dates and then no shows. EURO SOLAR - FLUSH YOUR WARRANTY DOWN THE TOILET. But they don't. 6,9 K J’aime. Euro solar the worst solar company out, DON’T deal with them. Net cost of system. They popped up round the same time Arise Solar did. Euro Solar. Doug. Unsurprisingly I received no reply. I cancelled my installation with this company and requested a refund. As like any other trades, there was some delays in installation, however, they were addressed immediately and brought all under control. I rang the company many times but they kept saying it's not their job to fix it, its installer's job but when I went with this company, I didn't know who was the installed or I never hired them and I paid the money to Euro Solar so for me it's their responsibility to sort this matter well I rang installer as well, was waiting from last 8 months and every time he's making excuses. New. Never recieved the call. Beware...once they have your money the service ends. Should have purchased from an AUSTRALIAN OWNED solar mob. They offered the system at a price that could not be matched by the competitors. They eventually reduced the price to $250.00. 3.9 years. They are worth money and can be traded for cash. Arise Solar has been standing by the community throughout and as a token of Support we've aided $10,000 to NSW Rural Fire Service. It should not be this hard. On top of that it is not hard to do simple math on the watt capacity using different panels and providing a quote or solution. Talk about refunding my deposit and no answer either! After only 3 years since installation the output of the 24 panels had deteriorated significantly to the point of near zero production. The Clean Energy Regulator determined that: “P&N Pty Ltd t/a Euro Solar breached paragraph 154Q (1) (a) of the Renewable Energy (Electricity) Act 2000 by claiming the multiplier for 508 installations where it did not have the required installation contracts to support its claim. DO NOT DEAL WITH THESE CROOKS. red arrow = position of this company ( high is good ). Join to Connect Arise Solar. The award recognises towns and municipalities, communities, associations or organizations, architects, journalists and dedicated individuals. A year later I am still trying to get some resolution to installation of solar panels. We haven't had our panels checked yet for their 2-yearly maintenance check. Brought our system Sept 2014. Full Disclosure: SolarQuotes is a commercial site, albeit one run by a solar enthusiast. SolarQuotes does not and will never include Euro Solar as one of the installers who will contact you if you are seeking quotes. You can contact with us by email or phone and we will respond within 24 hours. Enter your postcode now. This has been going on for months....... Don't waste your time with this shoddy business and flashy brochures. They really hate that. In the past Euro Solar has been hit with a fine of $145,000 for false and misleading conduct and also issued with a wind-up order from the ATO for failure to pay taxes. PAINFUL EXPERIENCE, Customer service is terrible and all warranty voided if no service done by a registered electrician yearly. Or better yet, don’t deal with them at all. As you can probably tell, I’m not a fan of Euro Solar. I was pretty upset as the unit was only two and a half years old. Euro Solar is Australian based Solar Panel Company. y-axis = number of companies who have that average score. Lt. $125,000 for: “...publishing fake testimonials and making false or misleading representations about the country of origin of the solar panels they supply.”. We would like to check the functionality on our computers as promised but no, not with these guys. We contacted the Fair Trade Ombudsman who after reading the contract given to us by Euro Solar, told us we were entitled to a replacement inverter, but Euro Solar would not take calls from the Fair Trade Ombudsman. Contacted the company and spoke to a representative. Utterly poor workmanship. Ltd. was ordered to personally pay a penalty of $20,000 for his role in misleading consumers. I can't believe these people are still in business. We has asked repeatedly for a different brand, but they refuse saying if we want a different brand it will be chargeable . The price range displayed is simply the minimum and maximum price that reviewers have reported paying for that size of solar panel system from Euro Solar in the previous 12 months. I bought a 5kw system from Eurosolar in 2014. In cooperation with EUROSOLAR's national sections, the winners are celebrated with a festive gathering in a different European city each year. When the inverter was finally installed, it died after 8 months. I advise all my friends not to deal with this company if they want to keep their sanity and money. Solar power is now the least expensive. Euro Solar. The answers supplied have been designed to provide you with … We wait until 3/7/19, receive the replacement inverter .We then pay another $220 for this inverter to be installed. Called again and they admit to us that it is not a new inverter but a remanufactured. While some installers working for Euro Solar are clearly doing better jobs than others, I have been unable to spot any pattern, so it seem it does not matter if it is Euro Solar Sydney, Euro Solar Melbourne, Euro Solar Brisbane, or Euro Solar Adelaide, you have to be on your toes when dealing with these people where ever you are. We've had problems from day one. So 6 electricians have said almost exactly the same thing about this company and their products. We know the best ways how deliver solar products to customer. Guaranteed Best Value Solar. If the company you purchased your solar from is on this list and you need help with your system, or if you would just like to know what your options are, click here. They even have a low price guarantee. My solar system was installed on the 17/6/18 I’ve had no trouble since then .l apologise for not getting in touch with you before this. EUROSOLAR established the European Solar Prize in 1994 to shine a light on renewable energy pioneers all over Europe. Simply provide a lower priced written quote for a comparable stocked item to one of our friendly solar … Euro solar the worst solar company out, DON’T deal with them. Yes saving money already after just 8 months, Yes, the system has reasonably met my expectations. I am yet to get any satisfaction. Suntwins 5000TL. It's July 2018 I'm still struggling to sort this issue so I'll request to other people don't go with this company plz find someone reliable. With over 8 years’ experience & more than 500,000 panels installed to date, Euro Solar is Australia’s largest & most trusted name in solar. But if we want to pay for a whole new inverter they can do it for 1/2 the price of other companies. Claus P. Baumeister, Board of Trustees, EUROSOLAR e.V.Dr. The European Solar Prize Award was established in 1994 by EUROSOLAR in cooperation with its national sections. I would go lower with the star rating if it was possible. We have about 200 solar installer clients throughout Australia that we've built up slowly since 2009. Paid Euro Solar extra to ensure 10 year Warranty on Inverter. They supplied Euro Solar panels and along with Euro Solar: “...made false or misleading representations to consumers that they manufactured or supplied solar panels that were made in Australia - when they were in fact made in China.”. Polite and well reasoned requests for review removal will be considered. The systems performance dropped dramatically about 9 months after installation and I was required to pay $250 as per "management policy" to have it repaired. I found them to be very pushy, being a qualified electrician (retired) myself, many of the questions asked were misunderstood/misinterpreted, the replies were often crap. Four quotes from Euro Solar reviews mentioning these problems are:: “...system does not work properly and they refuse to fix it. Sunboost Solar has been within the game for around one year. Those clients pay us every month for those referrals whether they make a sale or not. A bit early to rate install and quality of system but the assistants with applications etc have been really good. Axel Berg, Chair, EUROSOLAR Section GermanyGallus Cadonau, President, Solar Agency, SwitzerlandProf. All they are interested in is installing new systems and racking in the cash. Once the warranty expires on the new inverter I will have it replaced by an independent installer. LG Solar Power Systems FAQ - Everything you need to know about Solar LG has put together a comprehensive list of more than 250 solar questions and answers on the use of solar power in Australia and New Zealand. The ACCC has also taken action against Mr Nikunjkumar Patel for being knowingly concerned … I have phoned Euro Solar on several occasions asking for the money I paid above the installers price should be refunded to me. 6.9K likes. I got mouse everywhere in the roof and cold breeze. 5.1kW. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines. Very bad customer service too. We stand on the brink of eliminating every polluting fossil-fuel plant in India. I strongly believe that if you use Euro Solar you are taking a risk. After taking my initial call and admitting this was a warranty issue, Eurosolar refused to accept any responsibility, continually telling me they will send the next available electrician to compile a report for the warranty. Arise Solar (Solar Retailer): 4.5 out of 5 stars from 1,897 genuine reviews on Australia's largest opinion site ProductReview.com.au. I warn everyone DO NOT GO WITH EURO SOLAR! They said if we pay up front it will be quicker for the warranty to proceed. Do not recommend them at all. I strongly recommend NOT using this company. In other words, Euro Solar panels were not made where they implied they were and Justice Besanko of the Federal Court found that these representations: “...were a central part of the respondents’ business and marketing strategy”. They say they can't find installers to take the job. I phoned them several times to eventually be told my claim was approved. I assume the faulty panel goes back to the wholesaler and they get a new one. From my own experience dealing with Berry. Company says it is a mistake, but future is clouded. All was well for 4 and 1/2 years. Average cost per watt . After making numerous phone calls to Euro solar a contractor came out from Euro solar and found a supply wire had come out of the connector and had made contact with our metal roof causing the system failure. Chez I’M.SOLAR, nous concevons des panneaux solaires à haut rendement tout en respectant l’environnement et les Hommes. Sikkim Manipal University - Distance Education . If we don't have data for a particular size system (in kW), we won't show a price range for that size. They unscrewed the roof then never screwed it at all and few days later we had heavy rain and all the water went inside the roof, damaged ceiling, insulation of my house. Despite Eurosolar having the installation on and completed by the 12th of Dec, and me recieving notification that Origin Energy had received notification of it being ready. Their technical knowledge is shocking and untrustworthy. I then contacted them again and they said they would arrange for a installer to install the unit when I had paid $350.00. With over 8 years’ experience & more than 500,000 panels installed to date, Euro Solar is Australia’s largest & most trusted name in solar. In August this year we recived an electricity bill for $1050 when we checked our inverter it was not working. They installed the panels down one side of my tiled roof, now that we have several heavy falls of rain, I have had to replace my inside ceiling, as they left holes and cracks in the tiles, did not fill them and did not inform us, so naturally the rain came inside the roof. Euro Solar has a reputation for selling heavily discounted solar systems and in 2017 alone the Euro Solar group installed over 35,000kW of solar PV capacity (equivalent to 7000 5kW solar PV systems). I've never seen any euro solar installations but it seems like they couldn't be very good at the price you are paying, add to that who knows what gear they are going to turn up with and tell you it's great. Euro Solar seemed keenest to do job. User #755420 486 posts. So inconvenient. STCs are certificates created as part of Australia’s Renewable Energy Target for installing renewable generating capacity such as rooftop solar. There are numerous Euro Solar complaints about installations that were either faulty, not operational at all, or potentially dangerous, and the company not acting to rectify the problem. EUROSOLAR is proud to present and award one of the most prestigious prizes in the field of renewable energy today. Everyone hates that. I totally regret going with this company. And they became very aggressive on the phone threatening me and my wife when we tried to get something done about the system, still not working nearly 4 years since installation. We reserve the right to take any or all of the following actions: x-axis = lowest average score to highest average score of all companies reviewed who meet the criteria selected. Provided a company does not mislead its customers there is nothing wrong with competing on price or providing a “budget” option for people who are willing to take a chance on cheaper components. Euro solar have not even offered to pay half our bill out of common courtesy due to an inverter fault caused by poor installation. The inverter on my mothers system stopped working last October and after numerous calls and emails to Euro Solar we were basically told that it was not covered by warranty,and the company who made the inverter were no longer operating, but they offered a quote to install an entire new system. And also, Euro Solar, fake reviews don’t impress anyone. Some of the staff are arrogant and rude. 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